Microsoft Windows is the planet's most prolific personal computer operating system. Windows was first introduced in the 1980s with Windows 1. This was a response to a consumer demand for a graphical user interface; at that time, most work on PCs was done with text-based interfaces such as MS-DOS. Windows continued to evolve until being released as a fully-integrated operating system
in 1995. Today's most recent version is Windows 7. All Windows versions since Windows XP have included an option that allows users to offer or to receive remote assistance. This can allow others --- notably tech support personnel --- to directly solve problems on your computer themselves rather than merely describing solutions.
Instructions
Make sure that your counterpart has sent you a remote assistance request.
Open the "Start" menu.
Type "Remote Assistance" into the search box.
Select "Windows Remote Assistance."
Select "Help someone who has invited you."
Select "Use Easy Connect."
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